Answers to the things people ask us most.
From self-hosting and data residency to support windows and custom integrations — here's what we get asked all the time.
How do I get started with a bytemagic product?
Pick a product, choose SaaS or self-hosted, and we'll walk you through onboarding. Most teams are up and running within a day.
Can I self-host bytemagic products?
Yes — every product is available with a self-hosted license. You run it on your infrastructure, and your data stays yours.
Where is my data stored on SaaS?
Our managed SaaS runs in private EU regions with full data residency, encrypted backups and managed updates.
What support is included?
All plans include email support with a one-business-day reply window. Custom SLAs are available for self-hosted and enterprise customers.
Can you build custom integrations?
Yes. We design and build custom integrations, automations and software — see our Solutions page for details.