bytemagic
Trust center

Security, compliance and uptime you can verify.

We run the same software you do — in production, every day. Here's how we keep it secure, available, and honest when something breaks.

99.98%
Measured uptime (last 12 months)
<15 min
Status page update on incidents
EU-only
Hosting regions for managed apps
24/7
On-call for critical incidents

How we earn your trust.

Six pillars that apply to every managed product we operate.

Security

TLS 1.3 in transit, AES-256 at rest, short-lived access tokens, scoped credentials and hardware-backed secret stores.

Infrastructure

Managed apps run in audited EU data centers with redundant power, redundant networking and daily off-site backups.

Compliance

GDPR-aligned data processing, signed DPAs on request, and clear sub-processor lists per product.

Monitoring

Synthetic checks, log-based alerts and human on-call rotation. We aim to know before you do.

Backups & recovery

Encrypted daily backups, point-in-time recovery for databases, and quarterly restore drills.

Incident response

Public status updates within 15 minutes of confirmation, plain-language post-mortems within 5 working days.

Need a DPA or specific assurance?

Request our sub-processor list, signed DPA, or talk to our team about a specific compliance requirement.

Contact us